Privacy Policy

Introduction

At Nekafue Event Photography & Videography, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you interact with our services, visit our website, or engage with our photography and videography services.

We operate in full compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws to ensure your rights are protected and respected.

Information We Collect

Personal Information

We collect various types of personal information to provide our photography and videography services effectively:

• Contact details including name, email address, phone number, and mailing address
• Event information such as dates, locations, guest counts, and special requirements
• Payment information and billing details for service transactions
• Communication records including emails, messages, and consultation notes
• Photographic and video content featuring individuals at events

Technical Information

When you visit our website, we automatically collect certain technical information:

• IP addresses, browser types, and device information
• Website usage patterns, page views, and navigation behavior
• Cookies and similar tracking technologies data
• Referral sources and search terms used to find our website

How We Use Your Information

We process your personal information for the following legitimate business purposes:

• Providing photography and videography services for your events
• Communicating about bookings, schedules, and service delivery
• Processing payments and managing financial transactions
• Improving our services through feedback analysis and performance evaluation
• Marketing our services with your explicit consent
• Complying with legal obligations and protecting our business interests
• Creating portfolios and promotional materials with appropriate permissions

Data Sharing and Disclosure

We maintain strict confidentiality regarding your personal information and only share data in the following circumstances:

• With trusted service providers who assist in delivering our services (photo labs, cloud storage providers, payment processors)
• When required by law, court order, or legal process
• To protect our rights, property, or safety, or that of our clients and the public
• With your explicit consent for specific purposes
• In connection with business transfers, mergers, or acquisitions

We never sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security and Protection

We implement comprehensive security measures to protect your personal information:

• Encryption of sensitive data both in transit and at rest
• Secure cloud storage with enterprise-grade security protocols
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Regular backup procedures to prevent data loss
• Employee training on data protection and privacy best practices

While we strive to protect your information using industry-standard security measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights Under GDPR and Privacy Laws

You have several important rights regarding your personal information:

• Right of Access: Request copies of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Limit how we use your information
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Oppose processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Revoke consent for data processing at any time

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Event photography and videography files: 7 years for business records
• Client communication records: 3 years after service completion
• Financial transaction data: As required by tax and accounting regulations
• Marketing consent records: Until consent is withdrawn
• Website analytics data: 26 months maximum

After the retention period expires, we securely delete or anonymize your personal information unless longer retention is required by law.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential cookies for website functionality and security
• Analytics cookies to understand website usage patterns
• Preference cookies to remember your settings and choices

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

International Data Transfers

If we transfer your personal information outside your country of residence, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved mechanisms to protect your data according to applicable privacy laws.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify you of material changes through our website or direct communication. The effective date at the top of this policy indicates when it was last revised.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.